1 Ticketing Systems: The Complete Guide [Updated to 2022] | SysAid
Table of Contents
Author: sysaid.com
Published: 02/17/2022
Review: 4.96 (760 vote)
Summary: What is a Ticketing System? · What is a IT ticketing system? · How can IT ticketing systems help you? · Ticket lifecycle stages, from identification to resolution
2 IT Ticketing System Software – Web Help Desk – SolarWinds
Author: solarwinds.com
Published: 11/06/2021
Review: 4.71 (229 vote)
Summary: Web Help Desk® is a centralized, automated help desk ticketing system that allows you to easily manage your help desk operations from ticket creation to
3 Ticketing Systems | CyberArk Docs
Author: docs.cyberark.com
Published: 01/19/2022
Review: 4.5 (228 vote)
Summary: The following parameters define integration with the ticketing systems that are supported by the PVWA without any extra configuration
4 Ticket Creation Instructions – FCI Cyber
Author: fcicyber.com
Published: 05/22/2022
Review: 4.19 (579 vote)
Summary: FCI offers an automated system for you to open a support ticket directly from your desktop. Just click on the Protectit icon and follow the instructions
7 Ticket Management: What Makes a Good Ticketing System?
Author: securityboulevard.com
Published: 03/10/2022
Review: 3.63 (377 vote)
Summary: · The process begins with the help desk agent creating a ticket for a query or concern that was raised by a user. · The ticket is then assigned to
Summary: IBM Security® QRadar® SOAR, formerly Resilient®, is designed to help your security team respond to cyberthreats with confidence, automate with intelligence
9 Software Security
Author: zinatullin.com
Published: 08/24/2021
Review: 3.24 (287 vote)
Summary: Posts about Software Security written by Leron Zinatullin. … or external systems (e.g. chat or ticketing systems) for further analysis and remediation
10 Kaseya: IT Management Software – for MSPs and IT Teams
Author: kaseya.com
Published: 02/03/2022
Review: 3.08 (321 vote)
Summary: Kaseya provides IT Management Software to MSPs and IT Teams to improve efficiency and security. Manage IT assets, service desk, and more
11 Ivanti – Making the Everywhere Workplace Possible
Author: ivanti.com
Published: 11/04/2021
Review: 2.88 (61 vote)
Summary: Ivanti finds, heals and protects every device, everywhere – automatically – so employees can work better from anywhere
12 SOAR Incident Management Software | STORM powered by OTRS
Author: otrs.com
Published: 10/29/2021
Review: 2.73 (59 vote)
Summary: STORM powered by OTRS is cybersecurity incident management software that quickly manages orchestration, automation and response of security incidents
13 Workflow Ticketing & Integration – Ingalls Information Security
Author: iinfosec.com
Published: 04/25/2022
Review: 2.73 (149 vote)
Summary: Ingalls uses our own proprietary workflow management system that includes … with your workflow management system and help solve your cybersecurity needs
14 What is an IT Ticketing System? – ServiceNow
Author: servicenow.com
Published: 09/24/2021
Review: 2.51 (150 vote)
Summary: An IT ticketing system is a tool used to track IT service requests, events, incidents, and alerts that might require additional action from IT
15 Atlassian Security Incident Management Process
Author: atlassian.com
Published: 08/31/2021
Review: 2.52 (179 vote)
Summary: This page outlines our approach to managing security incidents in our environment. … We retain the services of specialist cyber security consultants and
16 10 Best Incident Management Software (2022 Rankings)
Author: softwaretestinghelp.com
Published: 11/16/2021
Review: 2.39 (175 vote)
Summary: · It has a powerful ticketing system and knowledge base. … deploying next-generation security tools, and backing up critical business data
17 TheHive Project
Author: thehive-project.org
Published: 07/07/2022
Review: 2.34 (168 vote)
Summary: Scalable, Open Source Security Incident Response Solutions designed for SOCs & CERTs to collaborate, elaborate, analyze and get their job done
18 Your Ticketing System Falls Short of IR – D3 Security
Author: d3security.com
Published: 07/14/2022
Review: 2.26 (93 vote)
Summary: Learn about the importance of purpose-built incident response technology for cybersecurity
19 Security Automation (SOAR) for Everyone – Palo Alto Networks
Author: paloaltonetworks.com
Published: 10/01/2021
Review: 1.99 (200 vote)
Summary: Cortex XSOAR is the industry’s most comprehensive security orchestration automation … so you can automate ticketing tasks and manage tickets from XSOAR
20 Why SIEM And Ticketing Systems Are Not The Correct Tools For
Author: abusix.com
Published: 01/14/2022
Review: 2.05 (92 vote)
Summary: · A Security Information and Event Management (SIEM) system is a security tool that provides an overview of an enterprise’s infrastructure
21 Best IT Helpdesk Ticketing Systems You Must Try [2022] – Helpjuice
Author: helpjuice.com
Published: 02/20/2022
Review: 1.9 (112 vote)
Summary: · Security. Customer details are often attached to service tickets, passwords are sent back and forth, and so on. Ticketing system software should
22 Why a Ticketing System is Critical to Third-Party Risk Management
Author: blackkite.com
Published: 12/19/2021
Review: 1.82 (129 vote)
Summary: · Ticketing systems are useful means in guiding businesses to … As the only in-house cyber risk ticketing platform, Black Kite ticketing
23 TIP vs. SIEM vs. Ticketing System – Part 2 – ThreatQ
Author: threatq.com
Published: 12/25/2021
Review: 1.68 (116 vote)
Summary: Both SIEMs and, ticketing systems play a key role in the threat intelligence lifecycle because by feeding data and indicator-rich tickets back into the TIP,
24 XOR Security: Cyber Operations and Engineering
Author: xorsecurity.com
Published: 06/26/2022
Review: 1.68 (101 vote)
Summary: XOR Security is a leading cybersecurity services and software development company building solutions that defend critical networks for federal agencies
25 Case Manager – Exabeam
Author: exabeam.com
Published: 07/19/2022
Review: 1.58 (140 vote)
Summary: A central system of record for investigations and incident response · Guided incident checklists · A ticketing system designed for security · Integrated case